Privacy Policy
Last updated: January 15, 2026
1. Identity of the Data Controller
Valeravix, S.A. de C.V. (hereinafter, "Valeravix"), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico, and with Tax ID (RFC) VAL210315AB9, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data Collected
For the purposes described in this Notice, we collect the following categories of personal data: identification data (full name), contact data (email address), and information voluntarily provided through our contact form (messages and inquiries). We do not collect sensitive personal data through our website.
3. Purposes of Data Processing
Your personal data is collected for the following primary purposes: (a) to follow up on and respond to your financial consulting requests; (b) to provide information about government support programs and financial education services; (c) to schedule evaluation sessions and personalized guidance. As secondary purposes, we may use your data to: (d) send informative communications about changes in relevant government programs; (e) improve our services through anonymized statistical analysis.
4. Data Transfers
Valeravix does not transfer your personal data to third parties without your consent, except in cases provided by the LFPDPPP and its Regulations. If any transfer is required, you will be promptly notified to obtain your express consent, indicating the recipients, purposes, and applicable protection mechanisms.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, you may send a request to privacidad@valeravix.com or submit it in person at our registered address. Your request must contain: (a) your full name and associated email address; (b) a clear description of the data on which you wish to exercise any right; (c) any documents that facilitate the location of your data. We will respond to your request within a maximum period of 20 business days from the date of receipt.
6. Security Measures
Valeravix implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include data encryption in transit using TLS 1.3 protocol, role-based access controls, periodic security audits, and ongoing staff training in data protection matters.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the types of cookies we use and how to manage them, please see our Cookie Policy available on this website.
8. Changes to the Privacy Notice
Valeravix reserves the right to modify this Privacy Notice at any time. Changes will be published on our website (valeravix.com) and, in the case of substantial modifications, you will be notified via the email address provided. We recommend that you periodically review this document to stay informed about how we protect your data.
9. Contact
For any questions, comments, or requests related to the processing of your personal data, you may contact us at privacidad@valeravix.com or visit our offices located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Office hours: Monday to Friday from 9:00 AM to 6:00 PM (Mexico City time).
10. Competent Authority
If you believe that your right to personal data protection has been violated, you may contact the National Institute of Transparency, Access to Information and Personal Data Protection (INAI). For more information, visit www.inai.org.mx or call 800 835 4324.